Kgbet treats the protection of your personal data as its highest priority. This policy explains what information we collect, why we collect it, and how it is used and kept secure.
This privacy policy applies to all services on the kgbet platform — including the website, mobile app, and any other digital channels. By using kgbet, you are agreeing to this policy.
Kgbet is a trusted online gaming and betting platform in Bangladesh. We believe that protecting a player's personal information is one of our greatest responsibilities. That is why we have created this privacy policy — so you can clearly understand what we do and do not do with your data.
In this policy, "information" refers to any Personal Identifiable Information (PII) — such as name, address, phone number, email, financial details, and so on. kgbet uses this information solely to improve the platform and provide you with the best possible service.
Our privacy policy is built in accordance with international data protection standards. Your information is never sold or exchanged with third parties — that is our commitment.
Every transaction and personal detail on kgbet is protected by SSL 256-bit encryption — the same standard used by the world's leading banks to secure their customers' data.
Kgbet collects two types of information from you — details you provide directly, and data collected automatically while you use the platform.
Directly provided information:
Automatically collected information:
We only collect information that is necessary to provide our services. We never ask for data that is excessive or irrelevant.
The table below provides a brief overview of the types of information collected and why each is required:
| Data Type | Reason for collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Contact & security verification | Yes |
| NID/Passport | KYC Verification & AML Policy Compliance | For Withdrawals |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Device & IP | Fraud Prevention & Security | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Kgbet collects your information from the following sources:
kgbet will never call you by phone or contact you through unauthorized channels to ask for your password, OTP, or card number. If you receive any such contact, it may be a fraud attempt.
Kgbet uses your information for the following purposes. Each purpose has a clear reason behind it, and we never use your data beyond what is necessary:
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.
Kgbet uses cookies on its website and app. Cookies are small data files stored in your browser or device that help improve your experience on the platform.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Kgbet uses multiple layers of security to protect your information. This goes beyond mere compliance — your safety genuinely matters to us.
kgbet's security infrastructure is built to international standards. In the event of a data breach, we will notify affected users within 72 hours.
By using the kgbet platform, you are entitled to the following rights. To exercise any of them, please contact our support team:
Any requests related to your rights will be handled by us within 30 business days within the timeframe. Complex cases may take up to 60 days, and you will be notified accordingly.
Kgbet does not retain your information longer than needed. However, certain data must be kept for a defined period due to legal and regulatory requirements:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction records | 7 years | AML & Tax Regulations |
| KYC Documents | 5 years | Regulatory Requirements |
| Support conversations | 3 years | Quality improvement & dispute resolution |
| Cookie Data | Up to 12 months | Platform analytics |
Once the retention period ends, data is securely deleted or anonymized.
Kgbet is exclusively for users aged 18 and above. We do not collect information from minors, and doing so is entirely against our policy.
If a minor has registered using false information and we identify this, the account will be immediately closed and all collected data will be deleted.
If a parent or guardian suspects their child has created an account on kgbet, please contact our support team immediately — we will act promptly.
Kgbet may update this privacy policy from time to time. When changes are made, we will:
Continued use of kgbet after any updates will be taken as your acceptance of the revised policy. We recommend checking this page periodically to stay informed.
Before any major changes, we will give at least 7 days in advance We will notify you — sudden changes without notice are not how we operate.
For any questions, complaints, or requests regarding the Privacy Policy, please contact us:
Our Bengali-speaking support team is available 24/7, seven days a week. Feel free to reach out for any privacy-related concerns.
At kgbet, we follow six core principles to protect your privacy.
All your data is encrypted using SSL 256-bit technology. It cannot be read by hackers or any third party.
Kgbet will never sell your data to advertising companies or any third party. This is our absolute commitment.
You have full control over your data — including the right to view, correct, or delete it at any time.
An independent team of experts regularly audits our systems. Any vulnerabilities found are addressed immediately.
Our privacy policy is written in plain, straightforward language — no complex legal jargon, just clear and simple terms.
Our Bengali-speaking support team is always available to help with any privacy-related concerns.
Your privacy is protected — open your kgbet account with confidence. Thousands of players in Bangladesh already trust us. Slots, Live Casino, and Sports Betting — all in one place.